Tell us who needs to be payable.
Sales, onboarding, or a counterparty who will not wire into a pooled name. We reply within one business day.
Hours
Monday–Friday, 09:00–18:00 GMT. Onboarding questions are answered in the same window as KYB review — usually a few days, not a queue with no date.
What to include
Company legal name, where you invoice, and whether counterparties have already refused a pooled beneficiary. That is enough to start.